01 / Find the friction

CRO Discovery Audit

Understand where the shopping experience can improve and leave with a prioritized plan for action.

$1,000.00 USDone-time service
One-time auditScope and timing agreed before booking

Stores that need a clear diagnosis before committing to changes.

Illustrative storefront concept

Customer journey clarity
Mobile usability
Product discovery
Evidence-led priorities
A practical place to start

Less friction.
Clearer decisions.

Stores that need a clear diagnosis before committing to changes. Understand where the shopping experience can improve and leave with a prioritized plan for action.

01 / Clarity

You need a clear diagnosis

Stores that need a clear diagnosis before committing to changes.

02 / Focus

Find where customers hesitate

Understand where the shopping experience can improve and leave with a prioritized plan for action.

03 / Progress

Give your team a roadmap

Recommendations and roadmap. Implementation is scoped separately.

What’s included

A better experience.
One considered step at a time.

Recommendations and roadmap. Implementation is scoped separately.

02

Available analytics and tracking review

Findings and recommendations are tailored to the agreed store scope.

03

Mobile usability and product clarity review

Findings and recommendations are tailored to the agreed store scope.

04

Prioritized findings with supporting observations

Findings and recommendations are tailored to the agreed store scope.

05

Recommendations and walkthrough

Findings and recommendations are tailored to the agreed store scope.

Clarity from the start.

  • Understand your customers
  • Review the shopping journey
  • Agree priorities together
  • Confirm the deliverables
  • Review relevant results
  • Agree what comes next
Our approach

Clear process.
Useful outcomes.

Understand the problem, agree the priorities, complete the scoped work and explain what the evidence supports.

01 / Your next step

Discover

Agree the journeys and pages to review.

02 / Your next step

Review

Inspect available analytics, mobile usability and product clarity.

03 / Your next step

Prioritize

Organize findings by customer impact and practical effort.

04 / Your next step

Walk through

Explain recommendations and the next steps with your team.

Your delivery schedule is agreed before booking. Account access, approved assets and timely feedback keep the work moving.

What we need from you

Your store.
Our shared focus.

  • Collaborator access to your Shopify store and agreed analytics tools
  • Your brand guidelines and relevant product information
  • Your business goals, priority pages and known customer issues
  • Available analytics, customer feedback and previous test findings
  • One contact for timely, consolidated approvals
Keep the scope clear

Your service fee covers the agreed CRO scope.

Recommendations and roadmap. Implementation is scoped separately.

Testing tools, paid apps, new photography, full redesigns and wider development are quoted separately. Checkout changes depend on your Shopify plan and supported capabilities.

The page scope, deliverables and timeline are agreed before booking. Additional work is quoted separately.

Before we get started

A few useful
answers.

Know what is included, how we work together and what comes next.

Do we need a minimum amount of traffic?

There is no single threshold for a useful store review. Controlled experiments need enough traffic and conversions to answer a specific question reliably. If the data is insufficient, we focus on research and clearly identified usability issues.

Will you run A/B tests?

Where traffic, tracking and the project scope support them, we can plan controlled experiments. We agree the hypothesis, success measures and evaluation approach before a test begins.

Can you customize Shopify checkout?

Available checkout changes depend on your Shopify plan, supported extensions and existing setup. We review these limits before proposing or promising specific changes.

Do you guarantee a conversion increase?

No fixed uplift is guaranteed. Outcomes depend on your starting point, products, traffic, offer and customer behaviour. Our work is structured around clear priorities, careful implementation and useful evidence.

What does this package deliver?

Recommendations and roadmap. Implementation is scoped separately.

When will the work be delivered?

We agree the schedule after reviewing your store and confirming access, scope and availability. No fixed delivery window is implied before that review.

How is payment handled?

This payment covers the agreed project scope. Please confirm deliverables and timing with us before booking.

Your next Shopify chapter

Make the next
step clearer.

Understand where the shopping experience can improve and leave with a prioritized plan for action.

Your package

CRO Discovery Audit

$1,000.00 USDone-time service
Engagement
One-time audit
Scope
Agreed before booking
Delivery
Digital service
Tools and paid apps
Quoted separately

This payment covers the agreed project scope. Please confirm deliverables and timing with us before booking.

Applicable taxes calculated at checkout.

Scope, access and start date confirmed during onboarding.

Compare all CRO packages